About

Delivery

Is it legal?

Yes, Hungry Wines ApS administers imports to their customers and pay all taxes, inclusive of alcohol duty and VAT.

What courier do you use for deliveries?

The most common couriers are GLS (offices) and Postnord (private homes) that bring the order to your doorstep.

How long does delivery take?

Orders within Denmark take between 2-4 working days to arrive.

How much is delivery?

The delivery cost is 40DKK. We offer FREE Delivery on all orders above 2 cases of wine.

Can I track my item?

Yes. You will be sent a confirmation email as soon as your order has been processed. This email will also contain your tracking number.

Do you deliver to my country?

We currently ship to the Denmark, for other requests please email: [email protected]

About

Payment

Which payment methods do you accept?

We currently accept all relevant credit and debit cards including Visa, Mastercard, PayPal and bank transfer. MobilePay is also fine on +45 22123305, please make an order per email: [email protected]

About

Returns

What is your online returns policy?

If you are not completely happy with the goods that you have received, you can return them to us within 14 days of receipt, providing they are in original resalable condition. First step is to email: [email protected]

Once returned you are entitled to receive an exchange or a refund.

We are not able to refund or exchange items that have been opened (unless a defect wine), or appear to have been worn, washed, or are not in original condition.

Please enclose the completed Returns Form with your goods, and make sure all returned items are well packaged, so as not to be damaged in the post.

How do I return an item?

To return an item you can simply complete a return form and attach the return address to the package and take it to your local post office.

Who pays for return postage?

We offer FREE return postage on all orders returned within 14 days of receipt (providing they are in original condition).

Can you confirm you have received my return?

We aim to process returns within 2 working days of receiving them. You will be notified by email once the returns process is complete.