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| Is it legal? |
| Yes. Since a decision of the EU in 2007, Rosengren judgment, it is permissible to import wine from other EU countries through the so-called private import, provided that the buyer pays alcohol tax in their home country. Hungry Wines ApS administers imports to their customers and pay all taxes, inclusive of alcohol duty and VAT. |
| Ordering |
| When ordering, we need your name, mobile number, email address and home address. You must be at least 18 years old (in Denmark). |
| Prices and Payment |
| All prices on the website are including all taxes and customs duties. Payment is made by safe debit / credit card payment (via Stripe or PayPal) or by bank transfer. |
| Home delivery |
| We offer delivery in Denmark within 3 working days. Please note that these delivery times implies acceptance of delivery by the carrier offered you. Local deviations may occur. There is no possibility to deliver to islands without bridge connections or regular free shipping service. |
| Delivery takes place on weekdays between 08:00 and 22:00 in the bigger cities. At checkout, you can choose the delivery times that are possible to the right address. You will then receive a text message reminder from the supplier when the delivery date approaches. The delivery cost within Denmark is 40 DKK (minimum order 2 bottles). |
| Return Policy |
| When making a purchase you have the right to cancel the purchase until 14 days after you receive your wines. When you return the box you will be charged for the cost of transport. After successful return, you will be refunded within 14 days. |
| Customer Satisfaction Guarantee |
| We give you your money back if the wine is defective under warranty. You contact our customer service by phone or email and tell us what you are not satisfied with. We can either deduct the cost of the wine on your bill or put money in your bank account. We will assess if you need to send in the bottle for quality control. After the complaint is approved, you will be refunded within 14 days. |
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| Ordering |
| When ordering, we need your name, mobile number, email address and home address. You must be at least 18 years old (in Denmark). |
| Prices and Payment |
| All prices on the website are including all taxes and customs duties. Payment is made by safe debit / credit card payment (via Stripe or PayPal) or by bank transfer. |
| Home delivery |
| We offer delivery in Denmark within 3 working days. Local deviations may occur. There is no possibility to deliver to islands without bridge connections or regular free shipping service. |
| Delivery takes place on weekdays between 08:00 and 22:00 in the bigger cities. At checkout, you can choose the delivery times that are possible to the right address. You will then receive a text message reminder from the supplier when the delivery date approaches. The delivery cost within Denmark is 40 DKK (minimum order 2 bottles). |
| Return Policy |
| When making a purchase you have the right to cancel the purchase until 14 days after you receive your wines. When you return the box you will be charged for the cost of transport. After successful return, you will be refunded within 14 days. |
| Customer Satisfaction Guarantee |
| We give you your money back if the wine is defective under warranty. You contact our customer service by phone or email and tell us what you are not satisfied with. We can either deduct the cost of the wine on your bill or put money in your bank account. We will assess if you need to send in the bottle for quality control. After the complaint is approved, you will be refunded within 14 days. |
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